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What are people saying about you online? Your reputation can mean the difference between customers that buy, and those that don’t.
Customers buy from businesses with positive reputation.
We make it super easy to gain glowing reviews for your business by setting up a review funnel system for you.
Positive Reputation Increases Confidence, Sales and Traffic
Why is your online reputation important? Consider this:
Customers are getting smarter. They will search online and start reading all types of reviews before buying a product or service.
The higher the ratings you have, the more awareness and traffic you drive to your business, giving you a better chance to convert them into sales.
We make it easy for your customers to leave their feedback on major platforms including Google+, Yelp, Tripadvisor and Yellow Pages.
Why Your Reputation Could Be Harming Your Business
Be honest, who are you going to do business with; a business with 2 stars and negative reviews, or a business with 4.5 stars and positive reviews?
The thing is, there are tonnes of websites that a customer can post a negative review of a service or product.
They range from large search engines like Google, review sites like Yelp, forums, blogs, message boards, and more.
Much of it is put up anonymously. Even if you wanted to take legal action against negative reviews, who would you target?
To fix your reputation, there are two effective responses:
- Make sure there is a significant number of positive reviews to negative reviews
- Where possible, manage where reviews appear on the web
We do both of these with our review funnel system.
How You Can Get Positive Reviews
The good news is that you can get plenty of positive reviews just by asking.
Many clients who love your service just never think to leave reviews – if you make it easy, most are happy to do so.
Just look at Amazon.com. They have thousands of reviews because they ask for them and they make it simple.
And just by asking your customers makes them feel valued and recognized. This feeling promotes positive reviews.
You have to set up systems that make it easy for your customers.
And that’s what we do.
We make the systems for generating rave reviews and filtering negative ones easy for both you and your customer.
Do You Want the Experts to Manage Your Online Reputation?
Is it time to take control of your online reputation? We may be able to help.
Unfortunately we only work with a limited number of clients that have a similar outlook to us.
Online reputation management is a serious and ongoing project, so working with an agency that understands your business is critical.